How do complain effect

Effects of complaints from a management psychology in the history of a famous experiment - "Hawthorne Experiments." The twenties, professor of psychology at Harvard University Mayo (Mayo was also translated) in the Chicago Western Electric Company's Hawthorne plant belongs to a series of psychological research, studies show that the production areas of lighting, equipment, Living area entertainment settings, staff insurance, pension and so this series of excellent and improving production conditions and production efficiency is no direct causality. On the contrary, workers attitude, interpersonal, emotional and collective sense of participation, sense of identity is required to increase productivity the most important factor. This effect leads to complain that "all companies in the grievances of the people on the job, that company or the owner must be better than no such person or such person to complain buried in the belly of the company much more successful. "The negative sentiment on the staff to conduct a reasonable flow, and the staff of the company has a sense of belonging and sense of mission, the staff dared to put forward various proposals to improve the company is an important means of cohesion and efficiency.

The manager, this is a major challenge. In general, managers or leaders are not willing to hear the voice of employees complain, most want to see a situation that employees can work hard without complaints. In fact everyone knows, there can be hundred percent satisfied with the staff of the company, employees do not complain just because he is afraid or not, does not mean that employees did not complain of the emotional heart. This feeling has been suppressed in their hearts, will inevitably affect staff motivation and efficiency. Give employees the right to vent grievances appropriate channels, both to resolve their negative emotions, you can also complain words translate into a useful and constructive advice company, also serve to prevent the staff behind the cronyism, complaints strange situation if flying. If managers can really rely on the staff did not complain a certain way, it is very terrible and sad thing is that, because employees have no enthusiasm for the company and feel, only to go to work to earn wages as a routine. In this case, how can a sense of mission, a sense of belonging? How can the efficiency and competitiveness of enterprises? This company could have been far away from the failures.

Employees, the proper handling of their complaints, but also a challenge. Effects of complaints not encourage employees to complain to the company or the leadership of chaos, but to generate constructive "grievance." I remember I just had to work when one of my aunt admonished me never to complain in the company. As employees, we should always bear in mind that it should not grumble at the chaos behind, grumbling usually will not have too many career development and future. Complaints should be made positive, not negative complaints, grievances is the so-called positive and constructive suggestions. If the company's various management systems or decision-making have different views, can be through normal channels, to convert to convey comments and suggestions to the leadership, if your opinion is a good company, I believe companies will consider or adopted. Only have a positive emotional health can have a positive and healthy career development.

Meanwhile, as employees, have often made "grievance." The management of any company can have room for improvement, not perfect, mature management system, all with the development of the market in the dynamic improvements. As an employee, if we can be good at discovering the inadequacies of the company, thought to be diligent suggest improvements for the company, this is the excellent staff. From this perspective, often made "Complaints" The staff is also good staff.

How to make complaints to a positive recommendation, how to make complaints to play a greater positive effect, it is every manager and employee should consider and actively practice management topics.